Owner
FAQs
Answers to the most common questions from our owners.
We believe clear communication builds confidence.
Below you’ll find answers to common questions about our management process, reporting, maintenance, fees, and owner responsibilities.
FREQUENTLY ASKED QUESTIONS
How do I know my property is being well cared for?
We conduct routine inspections, respond quickly to maintenance needs, and provide detailed updates so you always know the condition of your property.
How and when will I receive my owner statement?
Monthly owner statements are available by the 10th of each month through your Owner Portal and include income, expenses, and activity.
What are your fees?
Our management fees are outlined in your Management Agreement.
There are no hidden fees—we believe in transparency.
How do you handle maintenance?
We have a trusted network of vendors and respond quickly to maintenance requests. Owners are kept informed throughout the process.
How do you screen tenants?
We use a thorough screening process that includes credit, income, criminal, eviction, and rental history to place reliable tenants.
How do I stay informed about my property?
You’ll receive monthly statements, inspection updates, maintenance notifications, and important messages through your Owner Portal.
STILL HAVE QUESTIONS?
We’re here to help. If you don’t see the answer you’re looking for, please reach out—we’d be happy to assist you.